So i made this picture of myself and send it to them — they confirmed it but i still recived no money. When i requested the remaining part of 4607euro for payout nothing happend, after a few email to their support, they asked me so send in a picture of myself holding the id card next to my face. They asked me so send in copys of my id card and a recent utility bill, wich i had provided.
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They told me to send copy of my ID card front-back! After I finished wagering the bonus I contacted the support team via live chat to ask them what documents are required for verification! So a week later i send another email and they replied, that they also want to do a phoneverification with me.
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